MS-102 Certification: Microsoft 365 Administrator Course Overview:

Welcome to the Microsoft 365 Administration (MS-102) training course. This comprehensive program is designed to equip IT professionals with the skills and knowledge required to efficiently manage and administer Microsoft 365 environments. CloudThat is excited to guide you through a series of modules that cover key aspects of Microsoft 365 administration, ensuring you are well-prepared for real-world scenarios and the MS-102 certification exam. Dive into core topics such as identity management, compliance, and security. Navigate real-world scenarios and gain practical expertise. With CloudThat, become a proficient Microsoft 365 Administrator ready for the challenges of the modern workplace.

After completing MS-102 course, students will be able to:

  • Manage Microsoft 365 identities and access.
  • Plan and implement security and compliance.
  • Implement Microsoft 365 services.
  • Manage user identity and roles.
  • Monitor and troubleshoot Microsoft 365.

Upcoming Batches

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Key Features of MS-102 Certification:

  • Hands-on labs for practical experience.
  • Expert-led sessions with real-world scenarios.
  • Comprehensive coverage of Microsoft 365 Administration.
  • Access to updated course materials.
  • Interactive discussions and Q&A sessions.
  • Certification exam preparation guidance.
  • Flexibility with on-demand learning options.

Who Should Attend this MS-102 Training:

  • IT professionals aspiring to become Microsoft 365 Administrators.
  • System administrators seeking advanced Microsoft 365 skills.
  • Individuals preparing for the MS-102 certification exam.


  • Fundamental knowledge of Microsoft 365 fundamentals.
  • Basic understanding of cloud computing concepts.

Learning Objectives of the MS-102 Training:

  • Master Microsoft 365 identity and access management.
  • Implement robust security and compliance measures.
  • Effectively deploy Microsoft 365 services.
  • Manage user identity and roles proficiently.
  • Monitor and troubleshoot Microsoft 365 efficiently.

Why choose CloudThat as your MS-102 training partner?

  • Industry-leading trainers.
  • Practical, real-world scenarios.
  • Updated course content.
  • Flexibility with on-demand learning.
  • Comprehensive exam preparation.

Course Outline Download Course Outline

  • Overview of Microsoft 365 and its key components.
  • Understanding the role of a Microsoft 365 Administrator.
  • Exploring the Microsoft 365 admin center and navigation.

  • Implementing Azure Active Directory (Azure AD) for user identity management.
  • Configuring and managing user accounts, groups, and licenses.
  • Enforcing Multi-Factor Authentication (MFA) for enhanced security.

  • Overview of security features in Microsoft 365.
  • Configuring threat protection, information protection, and identity protection.
  • Implementing compliance solutions and data governance.

  • Planning and executing a Microsoft 365 deployment.
  • Implementing coexistence between on-premises and cloud environments.

  • Managing Exchange Online for email and calendaring.
  • Configuring SharePoint Online for collaboration and document management.
  • Exploring Microsoft Teams and its integration with other services.

  • Optimizing communication with Microsoft Teams.
  • Configuring audio and video conferencing features.
  • Integrating Microsoft 365 with VoIP and PSTN services.

  • Utilizing Microsoft 365 reporting tools and dashboards.
  • Implementing audit logging and activity monitoring.
  • Troubleshooting common Microsoft 365 issues.

  • Implementing governance strategies for Microsoft 365.
  • Configuring data loss prevention (DLP) policies.
  • Enforcing compliance with organizational standards.

  • Introduction to PowerShell for Microsoft 365 administration.
  • Automating common administrative tasks with PowerShell.
  • Leveraging Microsoft Graph API for automation.

  • Implementing best practices for secure and efficient Microsoft 365 administration.
  • Performance optimization for Microsoft 365 services.
  • Reviewing case studies and real-world scenarios.

Certification Details:

    • Certification: Microsoft 365 Certified: Modern Desktop Administrator Associate (MS-102).
    • Exam format: Multiple-choice.
    • Duration: 180 minutes.
    • Passing score: 700 points out of 1000.

Course Fee

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Course ID: 18936

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The training support is too good. Trainers are certified and highly knowledgeable.

Frequently Asked Questions

Microsoft 365 Certified Administrators, being foundational professionals in the 365 product and services realm, experience salary variations based on expertise level and individual proficiency.

The MS-102 training, whether through instructor-led courses or online programs, is designed to be completed within a week, approximately 5 days with sessions lasting 8 hours per day.

The MS-102 certification exam comprises multiple-choice questions, fill in the blank, and true or false questions, providing a varied assessment of candidates' knowledge.

To take the MS-102 exam, candidates should have a foundational understanding of cloud concepts and knowledge gained from the Microsoft 365 fundamental course.

The MS-102 exam undergoes updates periodically, with revisions occurring every few months to a year. The specific frequency of updates can vary.

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