Explore Exam MS-220:Troubleshooting Microsoft Exchange Online (Beta)

Introduction

Microsoft Certifications validate your skills to accomplish real-world tasks encountered in challenging work environments. This is a study guide for candidates seeking to achieve the Microsoft 365 Certified: Exchange Online Support Engineer Specialty through the Microsoft Exam MS-220 Troubleshooting Microsoft Exchange Online (beta). Aspirants are expected to collaborate with customers and other stakeholders to fully comprehend any difficulties. They also communicate with administrators and colleagues who work with similar technologies. Aspiring candidates should have prior PowerShell and Exchange PowerShell module familiarity. Moreover, the support engineers should also have extensive experience with Microsoft Exchange Online deployment, management, and troubleshooting. Moreover this blog post is an attempt to create awareness about how to take up MS-220 exam certification course.

What does This Article Comprise?

If you are eager to take up this certification, you will need proper training and relevant study material to pass Exam MS-220: Troubleshooting Microsoft Exchange Online. A comprehensive study guide for the MS-220 exam is made available for you here. prerequisites for the exam, skills measured in the exam, a gist of all the vital learning points from various modules, and reference material are posted to make your learning experience better. 

Prerequisites to Attempt Exam MS-220 New Released Course

Aspirants for this certification are support engineers who should have a thorough understanding of identifying, troubleshooting and resolving issues with Microsoft Exchange Online, hybrid Exchange environments, and related components, technologies, and services. 

Skills Measured in the MS-220 Microsoft Certification Exam

Here is a list comprising the skills measured during this certification exam. A more comprehensive is available on this page (Microsoft 365 Certified: Exchange Online Support Engineer Specialty – Learn | Microsoft Docs). Also, you can download the exam skills outline.  

• Troubleshoot mail flow issues (20-25%)  
• Troubleshoot compliance and retention issues (25-30%)  
• Troubleshoot mail client issues (20-25%)  
• Troubleshoot Exchange Online configuration issues (15-20%)  
• Troubleshoot hybrid and migration issues (10-15%)

Percentage of the Question for All the MS-220 Modules

• Troubleshoot mail flow issues (20-25%)  

From this module, you can expect questions based on troubleshooting exchange online mail flow issues, troubleshooting mail flow issues with external systems, troubleshooting other mail flow issues, and troubleshooting issues reported by Microsoft Defender for Office 365.  

• Troubleshoot compliance and retention issues (25-30%)  

This module discusses troubleshooting compliance issues, troubleshooting retention issues, troubleshooting Office Message Encryption (OME) and S/Mime issues, troubleshooting mailbox auditing Issues, and troubleshooting journaling.  

• Troubleshoot mail client issues (20–25%)  

This module covers Troubleshoot connectivity and authentication issues, troubleshooting calendaring Issues, troubleshooting calendar sharing issues, and troubleshooting issues with mobile devices.  

• Troubleshoot Exchange Online configuration issues (15–20%)  

In this module, the topics covered are troubleshooting provisioning issues, troubleshooting recipient issues, troubleshooting org-wide settings, and troubleshooting public folder Issues.  

• Troubleshoot hybrid and migration issues (10–15%)  

This module focuses on troubleshooting hybrid configuration issues and troubleshooting migration issues. 

Study Material and References for MS-220

 There are many ways to prepare for this beta certification:  

• Explore this link for valuable resources: Microsoft Learning Path(Exam MS-220: Troubleshooting Microsoft Exchange Online (beta) – Learn | Microsoft Docs)  
• Microsoft Documentation  
• Case studies for understanding customer requirements

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Our team of industry-certified trainers delivers training aligned with the official curriculum of Microsoft, AWS, GCP, and VMware.Our programs are designed with well-curated hands-on lab sessions and real-world use cases. We provide unlimited access to Exam Preparation Portal to take up mock exams and prepare rigorously. If you are planning to take up Microsoft Exam MS-220 training you can rely on us confidently. It is always better to get trained from Microsoft authorized training partner like CloudThat to get Microsoft MS 220 exam training. Happy Learning!    

References

https://docs.microsoft.com/en-us/learn/certifications/exams/ms-220

WRITTEN BY Rajesh KVN