Cancellation and Refund Policy

1.Cancellation by Participant:◦ If you wish to cancel your enrollment in a training program, please notify us in writing at least 10 business days before the scheduled start date. In such cases, you will be eligible for a full refund.
◦ If the cancellation notice is received less than 10 business days before the scheduled start date, a 50% cancellation fee will apply.

2.Rescheduling:

◦ If you need to reschedule your training, please inform us at least 5 business days prior to the original start date. We will do our best to accommodate your request based on seat availability.
◦ Rescheduling requests received less than 5 business days before the original start date will be subject to a rescheduling fee.

3.No Show:

◦ If you do not attend the training without prior notice, no refund or rescheduling will be allowed.

4.Course Cancellation by CloudThat:

◦ In the unlikely event that we need to cancel a training program, registered participants will receive a full refund of the course fee.

General Terms:
• All refund requests must be made in writing and sent to sales@cloudthat.com
• Refunds will be processed within 30 business days from the date of the refund request.
• Refund amounts will be based on the original payment method.
• Any applicable taxes paid will be included in the refund amount.
• Refund policy terms are subject to change without prior notice. The terms in effect at the time of cancellation or request will apply.

Click here to view the detailed Cancellation Refund guidelines.