MO-400: Microsoft Outlook (Office 2019) - Course Overview

The course and MO-400 Microsoft Outlook certification exam covers the ability to enhance professional required skills like creating calendars, schedule appointments, sending mails for proposals, sending messages, planning internal team meetings, and other professional collaborations. This course will help in improving competency to customize the Outlook user interface format message content, create or insert graphic elements, and send and respond to emails and meeting requests. 

After completing Microsoft Outlook course, students will be able to:

  • Manage Outlook Settings
  • Manage Emails and meeting Schedules
  • Manage Contacts and Tasks

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Key Features of Microsoft Outlook Training

  • This course will help in Preparing the MOS MO-400 Microsoft Outlook certification exam to improve personal productivity and be ready to use Outlook in the world of work and life beyond school.
  • In this course participants will be using the features of Outlook; they will refine their email communication practices and improve their time management and organization skills.
  • Students will learn about composing, sending, managing emails and meeting invitations within an organization or outside organization.

Who Should Attend:

  • This essential course is for all business professional, students, teacher, freelancer, Marketer, entrepreneur across the industry if you use Microsoft outlook for mailing purpose
  • Outlook users who want to pass the MO-400 exam and obtain official certification by Microsoft for their skills.

Prerequisites of MO-400 Course

  • No pre-requisites required for this course, but general IT knowledge or experience can be helpful.

Why choose CloudThat as your training partner for Microsoft Outlook Course

  • The course guides students through specific tasks and real-world challenges to help them understand the relevance, power, and usefulness of Microsoft Outlook.
  • CloudThat has successfully trained a vast number of professionals, approximately 6.5 lakh individuals, and provided training services to more than 101 corporate clients across the globe.
  • We have well trained, experienced, and certified Subject matter experts and instructors to conduct these trainings.

Learning objective of Microsoft Outlook Training

  • Navigate the Outlook interface, add an Outlook account, set up calendar working times, and create an email signature
  • Create new email messages, respond to email by using Reply and Forward, and manage email attachments
  • Manage, tag, find, move, and organize mail messages
  • Automate mail message workflows and processes
  • Create, respond to, and manage calendar appointments, meetings, and schedules
  • Create, manage, and share contacts and contact groups
  • Create and manage tasks and notes

Course Outline Download Course Outline

Customize Outlook settings

  • Change the display of messages, calendar items, contact records, and tasks
  • Add accounts
  • Configure automatic replies

Configure mail settings

  • Specify default fonts for new messages and responses
  • Customize reply message settings
  • Create, assign, and modify signatures

Perform search operations

  • Create search folders
  • Search for messages, calendar items, contacts, and tasks
  • Search by using advanced find

Print and save information

  • Print message, calendar, contact, and task information
  • Save message attachments
  • Preview message attachments
  • Save messages in alternative format

Create messages

  • Add or remove message attachments
  • Designate recipients by using courtesy copy (CC) and blind courtesy copy (BCC)
  • Use @mention to get someone’s attention
  • Forward and reply to messages
  • Flag outgoing messages for follow up
  • Set the importance and sensitivity of outgoing messages

Insert message content

  • Insert hyperlinks
  • Insert images
  • Add signatures to individual messages

Organize and manage messages

  • Sort messages
  • Create folders
  • Move messages between folders
  • Categorize messages
  • Flag received messages
  • Ignore conversations
  • Change the display of message

Create and manage calendars

  • Set calendar work times
  • Manage multiple calendars

Create appointments, meetings and events

  • Create recurring calendar items
  • Cancel meetings
  • Create calendar items from messages
  • Set calendar item times and time zones
  • Set up meetings by using the scheduling assistant
  • Set availability for calendar items

Organize and manage appointments, meetings, and events

  • Forward calendar items
  • Configure reminders
  • Invite meeting participants
  • Respond to invitations
  • Update individual or recurring calendar items

Create and manage contact records

  • Import contacts from external sources
  • Edit contact information
  • Share contacts

Create and manage contact groups

  • Create and delete contact groups
  • Add contacts to existing contact groups
  • Update contacts within contact groups
  • Delete contact group members

Create and manage tasks

  • Create and manage task


    • Microsoft Word certification is a globally recognized credential and very well accepted World-wide. 
    • On successful completion of MO-400 Training aspirants receive a Course Completion certificate from us.
    • This course and certification will help you with learning many simple and useful features that you can use to organize messages and other Outlook items. You can organize items in Outlook by storing related information in folders.

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Course ID: 15699

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Frequently Asked Questions

No Expiry


All MOS certifications have credibility in the market. This certification can help you get you hired and can help you advance in your career.

Manage Outlook settings and processes Manage messages Manage schedules Manage contacts and tasks

Yes. You will be given a course completion certificate after completing all the modules.

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