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Media/Entertainment Industry
Amazon Lex, Amazon S3, AWS Lambda, Amazon CloudFront, Amazon Bedrock
Developed a multi-language AI chatbot optimized with AWS and validated.
The client is a global on-demand video streaming platform dedicated to Bengali entertainment. Offering a diverse selection of content, including Bengali classics, blockbusters, documentaries, short films, and exclusive original web series, the client strives to be the premier destination for Bengali entertainment worldwide.
Response Accuracy across English, Bengali, and Benglish
Scalability and Performance
Compliance with security protocols
The customer wanted to improve user engagement by implementing an interactive chatbot that could understand and respond in English, Bengali, and Benglish. The challenge was to create a scalable, intelligent solution capable of processing multilingual queries, delivering real-time accurate responses, and integrating seamlessly with their existing platform. Additionally, the chatbot needed to support both text and voice interactions while ensuring a secure and efficient knowledge base for content retrieval.
An Interactive, Intelligent, and Seamless AI-driven chatbot experience.
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