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Note: This exam is in Beta Mode
Candidates for this exam are Microsoft Teams Voice Engineers that plan, design, configure, maintain, and Troubleshoot integrated communications solutions at an organization. They must be able to translate business requirements into technical architecture and designs for communication solutions.
Candidates are familiar with telecommunication technologies and have experience with Microsoft Teams, Microsoft 365, and PowerShell. They must be able to deploy and configure Microsoft Teams Phone with PSTN connectivity through Direct Routing, Operator Connect, and Microsoft Teams Calling Plans. Candidates also manage devices certified for Microsoft Teams, audio/video conferencing, and voice migration.
Candidates collaborate with telephony providers and third-party vendors to enable advanced voice features in Microsoft Teams. They also work with administrators for other workloads, including networking, identity, licensing, security, and compliance.
After completing this course, students will be able to:
To be Decided
Plan and design a Microsoft Teams PSTN solution
Manage phone numbers for Microsoft Teams Calling Plans and Operator Connect
Configure Phone policies
Configure auto attendants and call queues
Configure audio conferencing
Design and configure emergency calling
Design network infrastructure for optimal Microsoft Teams Phone performance
Implement network topology
Design Direct Routing call flows
Implement SIP trunking with Direct Routing
Extend a Direct Routing infrastructure
Deploy and maintain a Survivable Branch Appliance (SBA)
Enable users for Microsoft Teams Phone
Enable users for Direct Routing
Enable per-user calling features
Migrate voice users
Plan and configure Microsoft Teams Phones and Teams displays
Plan and configure Microsoft Teams Rooms on Windows and Teams Rooms on Android
Monitor Microsoft Teams Phone
Monitor and Troubleshoot Microsoft Teams clients and devices
Troubleshoot call failure and call quality
Troubleshoot Direct Routing connectivity
Select Course date
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