
x
Note: The MB-910 and MB-920 is the new version of MB-901 exam which expired on June 30, 2021.
This Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (MB-910) certification training course from CloudThat is ideal for tech-savvy individuals having basic knowledge of business functions like sales, marketing, support lifecycles, and services. This exam MB-910 provides candidates fundamental understanding of customer engagement features and capabilities of Dynamics 365 apps. Candidates taking up this MB-910 certification course are introduced to Dynamics 365 Sales, Dynamics 365 Marketing, Dynamics 365 Field Service, Dynamics 365 Customer Service, and shared features.After completing this course, students will be able to:
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
03-07-2023
05-06-2023
05-06-2023
05-06-2023
05-06-2023
05-06-2023
05-06-2023
08-07-2023
08-07-2023
10-06-2023
10-06-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
10-07-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
12-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
19-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
26-06-2023
To be Decided
This module covers the basic concepts of customer engagement and what the customer engagement apps have in common before diving into Dynamics 365 Marketing. We begin with the standard marketing business processes and how Marketing addresses those. Then we examine the product capabilities. Finally, we cover additional marketing apps such as LinkedIn Campaign Manager, Dynamics 365 Customer Voice and Dynamics 365 Customer Insights.
Lessons
Hands-On:
This module provides an introduction to Dynamics 365 Sales. We begin with the standard sales business processes and how Sales addresses those. Then we examine the product capabilities. Finally, we cover additional sales apps such as Sales Insights and Sales Navigator.
Lessons
Hands-On: Dynamics 365 Sales Capstone Lab
This module provides an introduction to Dynamics 365 Customer Service. We begin with the standard customer service business processes and how Customer Service addresses those. Then we examine the product capabilities. Finally, we cover additional customer service apps such as Omnichannel for Customer Service, Dynamics 365 Customer Service Insights, Customer Service Scheduling and Connected Customer Service.
Lessons
Hands-On: Dynamics 365 Capstone Lab
This module provides an introduction to Dynamics 365 Field Service. We begin with the standard field service business processes and how Field Service addresses those. Then we examine the product capabilities, including work order generation, scheduling, inventory management and asset management.
Lessons
Hands-On: Dynamics 365 Capstone Lab
This module provides an introduction to the customer engagement aspects of Dynamics 365 Project Operations. We begin with the standard project-based business processes and how Project Operations addresses those. Then we examine the product capabilities, including sales, project management, and resource utilization.
Lessons
Hands-On: Dynamics 365 Project Operations Capstone Lab
Select Course date