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Amazon EC2, Amazon CloudWatch, JIRA, Pennant, Slack, Postman, DBeaver
24x7 Managed Services for AWS hosting, featuring incident, problem, and change management, OS patching, support, and a Hybrid Flex Delivery model for seamless integration, security compliance, and customized reports.
Credit Saison is a Japanese financial services company. They offer a platform connecting users with banks and financial institutions for multiple loan products with customized terms, amounts, and repayment options. They also provide lines of credit to consumers via the application.
Dedicated Team of Cloud Experts
Resolve issues quickly
Monitor the Cloud Resources
The customer encountered SLA compliance, ticket management, and resource monitoring difficulties. However, the Managed Services Team effectively overcomes these challenges by offering round-the-clock monitoring and support. They actively keep track of all resources, provide timely updates, and assist in closing tickets before they breach the SLA, ultimately resolving the customer’s issues.
"I can't stop singing praises of CloudThat's managed services. It has been a fantastic experience so far. Our engagement gives us a lot of confidence to purchase software as we are able to run and support it just as well as any product developed in-house. In fact, I have been asked to setup a new team at KSF and I'm trying to find the equivalent of your managed services for other functions like quality assurance."
End-to-end managed services provided along with ticket creation, updates, and closures, helping Credit Saison stabilize production issues. Handled 2000+ tickets with 24/7 support, ensuring timely issue resolution within predefined SLA.
Pioneering DevOps and DevSecOps space by being an AWS Partner - DevOps Services Competency.
A cloud agnostic organization with the rare distinction of being an authorized partner for AWS, Microsoft, Google and VMware.
150+ cloud certified experts in AWS, Azure, GCP, VMware, etc.; delivered 200+ projects for top 100 fortune 500 companies.
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