Case Study

Addressing Fragmented CDN and Security Visibility to Achieve 30-40% Latency Reduction with AWS-Native Architecture for Digital Ticketing Platform

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Industry 

Transportation and Digital Ticketing

Expertise 

Amazon CloudFront, AWS WAF, Amazon Route 53, AWS Certificate Manager, Amazon CloudWatch

Offerings/solutions 

Secure and scalable AWS-native CDN and security architecture with centralized monitoring, optimized caching, and OWASP protection integrated with existing GCP backend.

About the Client

The client is a leading intercity transportation and online ticket booking company in India that provides multimodal travel services across major routes in Northern and Central India. The organization operates a large fleet of premium buses, including sleeper and semi-sleeper coaches, connecting key cities such as Delhi, Amritsar, Manali, and Lucknow. With a rapidly growing customer base and increasing digital traffic, the company focuses on delivering reliable, technology-driven, and customer-centric travel experiences through its online booking platform and transportation network.

Highlights

30-40%

Latency Reduction

60-70%

Cache Hit Ratio Improvement

100%

Secure HTTPS Communication

The Challenge

The existing environment operated in a hybrid architecture with application hosting and DNS on GCP while CDN delivery, WAF protection, SSL handling, and monitoring were managed through Cloudflare. As traffic volumes increased, the organization faced challenges related to limited centralized monitoring, operational complexity, fragmented visibility across platforms, and the need for improved security controls, scalability, and performance optimization, making it difficult to achieve a fully scalable and future-ready architecture.

Solutions

• Implemented a secure and scalable AWS-native CDN and security architecture.
• Configured Amazon CloudFront as the primary CDN layer for low-latency global content delivery.
• Enabled optimized caching, compression, and HTTPS redirection for improved application performance.
• Integrated AWS WAF with CloudFront for OWASP protection, IP filtering, and rate limiting.
• Configured Amazon Route 53 for DNS management and secure traffic routing.
• Implemented SSL/TLS certificates using AWS Certificate Manager for secure HTTPS communication.
• Configured Amazon CloudWatch for centralized monitoring, dashboards, and operational visibility.
• Enabled Amazon CloudFront and AWS WAF logging for traffic analysis, troubleshooting, and security monitoring.
• Maintained secure integration with the existing backend infrastructure hosted on GCP.
• Designed the architecture for high availability, scalability, and improved operational efficiency.

The Results

Achieved 30-40% latency reduction and 60-70% cache hit ratio improvement through Amazon CloudFront global edge delivery, with enhanced security via AWS WAF and 100% secure HTTPS communication.

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