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Amazon VPC, Amazon EKS, Amazon SNS, Amazon ALB
Centralized Kubernetes observability with real-time alerting and unified logging for faster incident resolution.
A digital e-commerce company is an initiative by the Government of India aimed at creating an open, interoperable network for digital commerce in the country. The vision behind the initiative is to democratize digital commerce and curb the dominance of large platforms by making it more inclusive, accessible, and open to small and medium enterprises (SMEs) and local businesses.
Increase in System Visibility
Improvement in Incident Detection Time
Improvement in Proactive Issue Detection
The organization lacked centralized observability for its Kubernetes platform, with logs and metrics scattered across multiple systems. The absence of unified monitoring and real-time alerting led to delayed incident detection and limited visibility into application and infrastructure health.
• Deployed Prometheus on Amazon EKS for centralized metrics collection across Kubernetes clusters, nodes, and applications.
• Configured Grafana dashboards for real-time visualization of system performance, resource utilization, and application health.
• Implemented Loki for log aggregation with Fluent Bit as a lightweight forwarder for Kubernetes container logs.
• Integrated Blackbox Exporter for continuous HTTP and network probes to monitor service endpoints and availability.
• Configured Alertmanager with AWS SNS for real-time notifications on pod failures, pending pods, and service disruptions.
• Unified metrics, logs, dashboards, and alerts into a single observability framework for proactive issue detection and faster troubleshooting.
Delivered 90% system visibility, 70% faster incident detection, 60% reduction in MTTR, and 75% operational efficiency gains through centralized Kubernetes observability with real-time alerting, unified dashboards, and structured logging.
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