Basic & Premium Packages Include:
CloudThat creates, manages, and maintains the security of the cloud infrastructure.
Regular health checks are performed on the resources being used.
Automatic server backups are performed daily, confirmed by CloudThat.
Proactive monitoring of system performance is included. The server and networks are kept up to date, maintaining the highest security and performance over time.
Automatic updates, alerts, and backups are set up by CloudThat to ensure the highest up-time with no lapses in performance.
When considering ongoing maintenance, updates, performance management, and overall security, CloudThat will manage the cloud infrastructure for you, allowing you to focus on other IT initiatives.
Premium Package Also Includes:
A Multi-Cloud Disaster Recovery Plan
CloudThat is forward-thinking and passionate about protecting our clients. You will receive a Multi-Cloud Disaster Recovery (DR) package as part of the Premium Managed Services Program, to enhance your business continuity plan. A different cloud provider is used for DR rather than a cross-region DR with the same provider. To protect you, CloudThat will also consult on the strategy for permissions. This plan almost completely mitigates risk if by chance an entire regional datacenter goes down, or if an employee unwittingly (or maliciously) deletes an entire data set or backup. CloudThat sets everything up, validates the plan, and even simulates a DR scenario for the existing architecture.
For any issues, you will have access to a CloudThat engineer 24 hours a day, 7 days a week.
Unlimited System Monitoring & Alerts
Support for Business-Critical Applications