Exam MB-210: Microsoft Dynamics 365 Sales

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Course sections

Section 1

Course Outline

Section 2

Module 1: Configure Dynamics 365 Sales

In this module, candidates will learn about configuring the sales application to fit an organization’s unique requirements.

Section 3

Lessons:

Configure organization and management settings

Create and configure sales visualizations

Section 4

Module 2: Manage Customers Leads and Opportunities

In this module, you will learn how to manage customer data records, use built-in sales tools, and take a lead through the lead lifecycle.

Section 5

Lessons:

Manage customers using accounts and contacts

Manage opportunities

Section 6

Module 3: Process Sales Orders

In this module, you will learn how to use quotes and orders to further use Dynamics 365 Sales to manage your sales opportunities and turn them into closed deals.

Section 7

Lessons:

Manage quotes, orders, and invoices

Manage and organize the product catalog

Manage forecasting

Configure playbooks

Section 8

Module 4: Integrate Components with Dynamics 365 Sales

In this module, you will learn how to use sales analytics tools to empower the sales team.

Section 9

Lessons:

Leverage Embedded Intelligence in Dynamics 365 Sales

Manage relationships with social selling

Lessons:

Manage and organize the product catalog

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Lessons: Manage quotes, orders, and invoices

Lessons: Manage forecasting