Exam MB-210: Microsoft Dynamics 365 Sales
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Course sections
Section 1
Course Outline
Section 2
Module 1: Configure Dynamics 365 Sales
1
In this module, candidates will learn about configuring the sales application to fit an organization’s unique requirements.
Section 3
Lessons:
1
Configure organization and management settings
2
Create and configure sales visualizations
Section 4
Module 2: Manage Customers Leads and Opportunities
1
In this module, you will learn how to manage customer data records, use built-in sales tools, and take a lead through the lead lifecycle.
Section 5
Lessons:
1
Manage customers using accounts and contacts
2
Manage leads
3
Manage opportunities
Section 6
Module 3: Process Sales Orders
1
In this module, you will learn how to use quotes and orders to further use Dynamics 365 Sales to manage your sales opportunities and turn them into closed deals.
Section 7
Lessons:
1
Manage quotes, orders, and invoices
2
Manage and organize the product catalog
3
Manage forecasting
4
Configure playbooks
Section 8
Module 4: Integrate Components with Dynamics 365 Sales
1
In this module, you will learn how to use sales analytics tools to empower the sales team.
Section 9
Lessons:
1
Leverage Embedded Intelligence in Dynamics 365 Sales
2
Manage relationships with social selling
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Lessons:
Manage and organize the product catalog
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Lessons:
Manage quotes, orders, and invoices
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Manage forecasting
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