{"id":30696,"date":"2026-08-07T09:26:47","date_gmt":"2026-08-07T09:26:47","guid":{"rendered":"https:\/\/www.cloudthat.com\/training\/?post_type=stm-courses&p=30696"},"modified":"2026-08-07T09:28:16","modified_gmt":"2026-08-07T09:28:16","slug":"ab-210-dynamics-365-sales-ai-training","status":"publish","type":"stm-courses","link":"https:\/\/www.cloudthat.com\/training\/microsoftdynamics\/ab-210-dynamics-365-sales-ai-training","title":{"rendered":"AB-210: Dynamics 365 Sales AI Training"},"content":{"rendered":"

This 3-day intermediate course helps learners build practical skills to design and configure AI-powered sales solutions with Dynamics 365 Sales, Microsoft Copilot, and AI agent capabilities. The course focuses on translating sales business requirements into intelligent seller workflows that support lead management, opportunity management, sales forecasting, collaboration, and guided execution.<\/span><\/span>\u00a0<\/span>
<\/span>\u00a0<\/span>
<\/span>Learners explore how AI can improve seller productivity, strengthen forecasting accuracy, accelerate deal progression, and support better decision-making across the lead-to-cash process. The course also emphasizes governance, secure data access, responsible AI practices, and alignment with organizational revenue goals.<\/span><\/span>\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

This 3-day intermediate course helps learners build practical skills to design and configure AI-powered sales solutions with Dynamics 365 Sales, Microsoft Copilot, and AI agent capabilities. The course focuses on translating sales business requirements into intelligent seller workflows that support lead management, opportunity management, sales forecasting, collaboration, and guided execution.\u00a0\u00a0Learners explore how AI can improve […]<\/p>\n","protected":false},"author":7038,"featured_media":30699,"template":"","meta":{"footnotes":""},"stm_lms_course_taxonomy":[66],"metadata":{"stm_lms_product_id":["30697"],"_edit_lock":["1786094960:12"],"_edit_last":["12"],"permalink_customizer":["microsoftdynamics\/ab-210-dynamics-365-sales-ai-training"],"permalink_customizer_regenerate_status":["1"],"popular_course":["0"],"_popular_course":["field_64253688bc2e5"],"course_banner_image":[""],"_course_banner_image":["field_63c69a6b81cf1"],"mobile_banner_image":[""],"_mobile_banner_image":["field_63cf93896d207"],"banner_link":[""],"_banner_link":["field_63c69a9681cf2"],"hide_enroll_now":["0"],"_hide_enroll_now":["field_6a45fc1a64051"],"hide_course_dates":["0"],"_hide_course_dates":["field_6a4f85ffde416"],"banner_image":[""],"_banner_image":["field_621873548f922"],"banner_description":["Learn how to design, configure, and govern AI-enhanced sales solutions using Dynamics 365 Sales, Microsoft Copilot, and AI agents to improve seller productivity, forecasting accuracy, decision-making, and lead-to-cash sales execution."],"_banner_description":["field_612c733ed3564"],"overview_section_heading":["Course Overview: AB-210 Dynamics 365 Sales AI Training"],"_overview_section_heading":["field_64538867ffdd0"],"after_completing_course_heading":["After completing the AB-210 course, participants will be able to: "],"_after_completing_course_heading":["field_645c78ade3f50"],"after_completing_course_0_desciption":[" Configure Dynamics 365 Sales features for AI-powered selling. \r\n"],"_after_completing_course_0_desciption":["field_6103ad2f9f5b2"],"after_completing_course_1_desciption":["Use Microsoft Copilot to improve daily seller productivity. \r\n"],"_after_completing_course_1_desciption":["field_6103ad2f9f5b2"],"after_completing_course_2_desciption":[" Design AI-first seller workflows aligned with business requirements."],"_after_completing_course_2_desciption":["field_6103ad2f9f5b2"],"after_completing_course_3_desciption":["Generate, qualify, and prioritize leads using AI capabilities"],"_after_completing_course_3_desciption":["field_6103ad2f9f5b2"],"after_completing_course_4_desciption":["Support opportunity management with predictive insights and guided actions."],"_after_completing_course_4_desciption":["field_6103ad2f9f5b2"],"after_completing_course_5_desciption":[" Improve sales forecasting and decision-making using AI-driven intelligence. \r\n"],"_after_completing_course_5_desciption":["field_6103ad2f9f5b2"],"after_completing_course_6_desciption":["Deploy, manage, and monitor AI agents in Dynamics 365 Sales. \r\n"],"_after_completing_course_6_desciption":["field_6103ad2f9f5b2"],"after_completing_course_7_desciption":["Extend Dynamics 365 Sales with Microsoft Power Platform tools. \r\n"],"_after_completing_course_7_desciption":["field_6103ad2f9f5b2"],"after_completing_course_8_desciption":[" Apply governance, security, and responsible AI practices to sales solutions."],"_after_completing_course_8_desciption":["field_6103ad2f9f5b2"],"after_completing_course":["9"],"_after_completing_course":["field_6103aae828228"],"key_features_heading":["Key features of AB-210 AI Sales Training:"],"_key_features_heading":["field_645388ceffdd1"],"key_features_0_lists":[" Official Microsoft course aligned with Dynamics 365 Sales AI capabilities.<\/span><\/span>"],"_key_features_0_lists":["field_6103ad559f5b3"],"key_features_1_lists":[" Covers Copilot, AI agents, predictive insights, and guided seller workflows<\/span><\/span>"],"_key_features_1_lists":["field_6103ad559f5b3"],"key_features_2_lists":["Focuses on the complete lead-to-cash sales process.<\/span><\/span>\u00a0<\/span>
<\/span>"],"_key_features_2_lists":["field_6103ad559f5b3"],"key_features_3_lists":["Includes practical guidance for configuring AI-powered sales features.<\/span><\/span>\u00a0<\/span>
<\/span>"],"_key_features_3_lists":["field_6103ad559f5b3"],"key_features_4_lists":["Helps learners improve forecasting, productivity, and decision quality.<\/span><\/span>"],"_key_features_4_lists":["field_6103ad559f5b3"],"key_features_5_lists":[" Emphasizes governance, security, and responsible AI adoption.<\/span><\/span>"],"_key_features_5_lists":["field_6103ad559f5b3"],"key_features_6_lists":["Supports preparation for the Dynamics 365 Sales AI Consultant Associate certification<\/span><\/span>"],"_key_features_6_lists":["field_6103ad559f5b3"],"key_features_7_lists":["Suitable for business analysts and functional consultants working with sales solutions.<\/span><\/span>"],"_key_features_7_lists":["field_6103ad559f5b3"],"key_features":["8"],"_key_features":["field_6103aaff28229"],"who_should_attend_heading":["Who should Attend AB-210 Exam?"],"_who_should_attend_heading":["field_645388faffdd2"],"who_should_attend_0_attend_lists":["Business analysts who support sales transformation and AI-enabled sales process improvement"],"_who_should_attend_0_attend_lists":["field_6103adfb3f3e4"],"who_should_attend_1_attend_lists":["Functional consultants who configure Dynamics 365 Sales and Microsoft Power Platform solutions. "],"_who_should_attend_1_attend_lists":["field_6103adfb3f3e4"],"who_should_attend_2_attend_lists":["Sales operations professionals who want to improve lead, opportunity, and forecasting workflows. "],"_who_should_attend_2_attend_lists":["field_6103adfb3f3e4"],"who_should_attend_3_attend_lists":[" Learners preparing for the Microsoft Certified: Dynamics 365 Sales AI Consultant Associate certification."],"_who_should_attend_3_attend_lists":["field_6103adfb3f3e4"],"who_should_attend":["4"],"_who_should_attend":["field_6103ab0d2822a"],"prerequisites_heading":["Prerequisites of AB-210 Certifications:"],"_prerequisites_heading":["field_64538a51ffdd3"],"prerequisites_text":["\u2022 General understanding of sales processes and seller experience.<\/span><\/span>\u00a0<\/span>
<\/span>\u2022 Basic familiarity with Dynamics 365 Sales concepts and sales application navigation.<\/span><\/span>\u00a0<\/span>
<\/span>\u2022 Functional knowledge of model-driven apps and Power Platform configuration.<\/span><\/span>\u00a0<\/span>
<\/span>\u2022 Basic understanding of Power Automate cloud flows and business process automation.<\/span><\/span>\u00a0<\/span>
<\/span>\u2022 Awareness of organizational governance, data access, and responsible AI considerations.<\/span><\/span>\u00a0<\/span>"],"_prerequisites_text":["field_612c7498c4b84"],"question_sets_details_heading":[""],"_question_sets_details_heading":["field_65d303841f38d"],"question_sets_details_description":[""],"_question_sets_details_description":["field_65d303841f38e"],"question_sets_details_button_text":[""],"_question_sets_details_button_text":["field_65d303841f38f"],"question_sets_details_question_sets":[""],"_question_sets_details_question_sets":["field_65d303841f390"],"question_sets_details":[""],"_question_sets_details":["field_65d303841f38c"],"category_features_heading":[""],"_category_features_heading":["field_644b8ff35049c"],"category_features_features":[""],"_category_features_features":["field_644b90025049d"],"category_features_cta_text":[""],"_category_features_cta_text":["field_644b90285049f"],"category_features_cta_link":[""],"_category_features_cta_link":["field_644b902d504a0"],"category_features":[""],"_category_features":["field_644b8fe15049b"],"course_features_0_heading":["Why choose CloudThat as your training partner? "],"_course_features_0_heading":["field_644a0fae0e67e"],"course_features_0_features_list_0_list":["CloudThat<\/span>\u00a0delivers Microsoft-focused training with practical examples, helping learners connect course theory with workplace sales transformation scenarios.<\/span><\/span>\u00a0<\/span>
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