Course Overview

Note: Exam MB-200 is going to be replaced with a new exam PL-200. You will be able to earn this certification by passing MB-200 or PL-200, plus MB-220, until MB-200 retires on December 31, 2020. After MB-200 retires, passing PL-200 and MB-220 will be required to earn this certification. 

This BootCamp course for MB-220: Microsoft Dynamics 365 Marketing certification from CloudThat has been curated for candidates to help them prepare for Microsoft MB-220 exam. By taking up this BootCamp course, candidates will receive in-depth training from our certified in-house subject matter experts to successfully clear the exam. We also provide relevant study material necessary to pass the MB-220 certification exam to help candidates become a Dynamics 365 Marketing Functional Consultant.

After completing this course, students will be able to:

  • Configure marketing applications
  • Manage segments and lists
  • Create and manage marketing forms and pages
  • Manage leads, contacts, and accounts
  • Create and manage marketing emails
  • Manage customer journeys
  • Manage events and webinars
  • Configure Dynamics 365 Customer Voice

Upcoming Batches

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Start Date End Date

To be Decided

Key Features

  • Our training modules have 50% -60% hands-on lab sessions to encourage Thinking-Based Learning (TBL)
  • Interactive-rich virtual and face-to-face classroom teaching to inculcate Problem-Based Learning (PBL)
  • Microsoft certified instructor-led training and mentoring sessions to develop Competency-Based Learning (CBL)
  • Well-structured use-cases to simulate challenges encountered in a Real-World environment
  • Integrated teaching assistance and support through experts designed Learning Management System (LMS) and ExamReady platform
  • Being a Microsoft Learning Partner provides us with the edge over competition

Who Should Attend

  • IT or marketing professionals.


  • Candidates should have some knowledge of marketing principles and the Marketing application’s role in relationship to the Dynamics 365 suite of applications, including integration with Dynamics 365 and Microsoft 365 applications.
  • Candidates should understand industry terminology, priorities, common initiatives, standards, methodologies, and best practices.

Course Outline Download Course Outline

In this module, you will learn about advanced settings, marketing content, templates, and integrations in Dynamics 365 for Marketing.


  • Configure organization and management settings
  • Configure marketing settings
  • Configure events settings

This module will review how to create, manage, and use segments and subscription centers.


  • Create and manage segments
  • Create and manage subscription centers and lists

This module will cover how to create marketing forms and pages.


  • Manage forms
  • Manage marketing pages

This module will cover how to manage customers as accounts or contacts, and how to nurture them through the lead lifecycle.


  • Create and manage leads
  • Manage accounts and contacts

This module will cover how to create email messages and customer journeys in Dynamics 365 Marketing.


  • Create marketing emails
  • Create customer journeys

This module will review the customer journey creation process.


  • Create an on-site event
  • Create a webinar event
  • Promote and manage events

This module will demonstrate how to create and distribute surveys to customers.


  • Create a survey project
  • Create surveys with Dynamics 365 Customer Voice
  • Send Dynamics 365 Customer Voice surveys

In this module, you will learn about using insights functionality to view and analyze data related to your marketing initiatives.


  • Evaluate marketing initiatives with analytics


    • By earning MB-220- Microsoft Dynamics 365 Marketing, you can be established as competent Microsoft certified professional
    • Demonstrate essential digital skills at workspace
    • On successful completion of MB-220- Microsoft Dynamics 365 Marketing training aspirants receive a Course Completion Certificate from us
    • By successfully clearing the MB-220 exams, aspirants earn Microsoft Certification

Our Top Trainers

Mithun Mohan

Mithun works as a Subject Matter Expert with CloudThat. He is passionate trainer and technology enthusiast. He specializes in Microsoft Dynamics 365 and Power Platform. He’s also holds working experience in configuring, customising and implementing Dynamics 365 etc.

Priyant Gupta

Priyant is working in the Microsoft Technology space for last 5 years and is sharing the knowledge gained on Azure Administration, Azure Data Engineering and Dynamics 365 CE Apps. He has trained 1000+ professionals as a corporate trainer at etc.

Swasti Ray

Swasti has been working as a technical trainer facilitating professionals. He is a MCT, and has experience in various domains, mainly .NET App Dev, Azure, Power Platform, and Microsoft Dynamics 365 Customer Engagement Apps to design, implement etc.

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Course Price at

₹ 29900 + 18% GST

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