{"id":71902,"date":"2025-11-24T11:16:03","date_gmt":"2025-11-24T11:16:03","guid":{"rendered":"https:\/\/www.cloudthat.com\/resources\/?post_type=resources&#038;p=71902"},"modified":"2025-11-24T11:16:03","modified_gmt":"2025-11-24T11:16:03","slug":"achieved-80-90-reduction-in-5xx-errors-and-99-uptime-for-edtech-platform-during-critical-exam-windows","status":"publish","type":"resources","link":"https:\/\/www.cloudthat.com\/resources\/case-study\/achieved-80-90-reduction-in-5xx-errors-and-99-uptime-for-edtech-platform-during-critical-exam-windows","title":{"rendered":"Achieved 80-90% Reduction in 5xx Errors and 99% Uptime for EdTech Platform During Critical Exam Windows"},"content":{"rendered":"<p>ExamOnline, established in 2009, is a leading edtech company specializing in remote proctoring and online examination solutions. It enables educational and corporate institutions to conduct secure, scalable, and compliant digital assessments, transforming traditional exam administration with innovative technology.<\/p>\n","protected":false},"author":325,"featured_media":71903,"parent":0,"template":"","cat_resources":[6],"technology":[32],"published_by":"325","primary-authors":["1212","325","418","9047"],"secondary-authors":["325"],"acf":{"banner_image":65792,"resources_label":"","download_url":"https:\/\/content.cloudthat.com\/resources\/wp-content\/uploads\/2025\/11\/ExamOnline_CaseStudy_2pagerFormat.pdf","client_logo":71905,"highlights":{"first_part":{"icon":336,"title":"80-90%","subtitle":"Reduction in Errors"},"second_part":{"icon":335,"title":"99%","subtitle":"Uptime"},"third_part":{"icon":334,"title":"2000-3000 Concurrent Users","subtitle":"Peak Performance Infrastructure "}},"the_challenge":"The client's AWS infrastructure failed to meet Saudi Arabia's data residency and regulatory requirements, lacked region-specific deployment causing data sovereignty and latency concerns, and suffered from operational complexity managing multiple services across regions without unified monitoring, security, and automation frameworks.","client_testimonial":{"image":"","description":"","author":""},"solutions":"\u2022 Provisioned and deployed ExamOnline\u2019s infrastructure on GCP Dammam to ensure data residency and high availability, replicating the AWS setup using GCP equivalents.\r\n\u2022 Implemented GKE for containerized workloads with autoscaling and health checks, and set up CI\/CD pipelines using Cloud Build and ArgoCD.\r\n\u2022 Configured secure networking with VPC, firewalls, and global load balancing.\r\n\u2022 Deployed Cloud SQL with HA, backups, and secure secret management via AWS Secret Manager and AWS KMS.\r\n\u2022 Enabled full observability with Cloud Monitoring and Logging.\r\n\u2022 Optimized data migration from Amazon S3 using Cloud Storage with lifecycle policies and cost-efficient classes.","the_results":"Delivered a scalable, secure GKE infrastructure with 3-second response times, 99% uptime, 80-90% reduction in errors, and seamless support for 2000-3000 concurrent exam users through optimized load balancing, autoscaling, and centralized monitoring.","about_client_left_side":[{"field_63315a4dc06e1":"15085","field_63315a5bc06e2":"Industry\u00a0","field_63315a61c06e3":"EdTech"},{"field_63315a4dc06e1":"15083","field_63315a5bc06e2":"Expertise\u00a0","field_63315a61c06e3":"Google Kubernetes Engine (GKE), Google Compute Engine (GCE), Google Cloud SQL, Google Cloud Storage"},{"field_63315a4dc06e1":"15084","field_63315a5bc06e2":"Offerings\/solutions\u00a0","field_63315a61c06e3":"Migrated to GCP with compliant GKE infrastructure for Saudi data residency and scalable online exams."}]},"_links":{"self":[{"href":"https:\/\/www.cloudthat.com\/resources\/wp-json\/wp\/v2\/resources\/71902"}],"collection":[{"href":"https:\/\/www.cloudthat.com\/resources\/wp-json\/wp\/v2\/resources"}],"about":[{"href":"https:\/\/www.cloudthat.com\/resources\/wp-json\/wp\/v2\/types\/resources"}],"author":[{"embeddable":true,"href":"https:\/\/www.cloudthat.com\/resources\/wp-json\/wp\/v2\/users\/325"}],"version-history":[{"count":2,"href":"https:\/\/www.cloudthat.com\/resources\/wp-json\/wp\/v2\/resources\/71902\/revisions"}],"predecessor-version":[{"id":71907,"href":"https:\/\/www.cloudthat.com\/resources\/wp-json\/wp\/v2\/resources\/71902\/revisions\/71907"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cloudthat.com\/resources\/wp-json\/wp\/v2\/media\/71903"}],"wp:attachment":[{"href":"https:\/\/www.cloudthat.com\/resources\/wp-json\/wp\/v2\/media?parent=71902"}],"wp:term":[{"taxonomy":"cat_resources","embeddable":true,"href":"https:\/\/www.cloudthat.com\/resources\/wp-json\/wp\/v2\/cat_resources?post=71902"},{"taxonomy":"technology","embeddable":true,"href":"https:\/\/www.cloudthat.com\/resources\/wp-json\/wp\/v2\/technology?post=71902"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}