{"id":11033,"date":"2022-03-28T09:17:30","date_gmt":"2022-03-28T09:17:30","guid":{"rendered":"https:\/\/blog.cloudthat.com\/?p=11033"},"modified":"2024-06-25T11:03:25","modified_gmt":"2024-06-25T11:03:25","slug":"how-to-take-up-microsoft-dynamics-365-fundamentals-mb-910-exams","status":"publish","type":"blog","link":"https:\/\/www.cloudthat.com\/resources\/blog\/microsoft-mb-910-exam-and-certification","title":{"rendered":"Microsoft MB-910 Exam and Certification"},"content":{"rendered":"<p><span class=\"NormalTextRun BCX0 SCXW70982100\">If you are in the Customer Relation Management (CRM) domains like Marketing, Sales, Customer Service, or Field Service then <\/span><span class=\"NormalTextRun BCX0 SCXW70982100\">Exam MB 910: Microsoft Dynamics 365 Fundamentals (CRM) has abundant resources to gain competency and flourish in the Customer Relationship Management space. This blog post provides an insight into what MB 910 certification exam has in store for Marketing, Sales, Customer Service, and Field Service professionals. The guidelines for taking up this exam and the benefits of cracking this certification exam.<\/span><\/p>\n<p>&nbsp;<\/p>\n<table border=\"3\">\n<tbody>\n<tr>\n<td><span style=\"color: #000080;\"><strong>TABLE OF CONTENT<\/strong><\/span><\/td>\n<\/tr>\n<tr>\n<td><a href=\"#Marketing\">1. MB 910 Exam: What is in Store for Marketing Professionals?<\/a><\/td>\n<\/tr>\n<tr>\n<td><a href=\"#Sales\">2. What Benefits do Sales Professionals Reap from MB 910 Exams?<\/a><\/td>\n<\/tr>\n<tr>\n<td><a href=\"#Customer Service\">3. What Microsoft Dynamics 365 Fundamentals offer to Customer Service Aspirants?<\/a><\/td>\n<\/tr>\n<tr>\n<td><a href=\"#Field Service\">4. What MB 910 Certification has in Store for Field Service Aspirants?<\/a><\/td>\n<\/tr>\n<tr>\n<td><a href=\"#Benefits\">5. Benefits of Earning MB 910 Certification<\/a><\/td>\n<\/tr>\n<tr>\n<td><a href=\"#About CloudThat\">6. CloudThat Puts Your Certification Dreams in the Right Track <\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h1 id=\"Marketing\">MB 910 Exam: What is in Store for Marketing Professionals?<\/h1>\n<p><span data-contrast=\"auto\">Building a career in Marketing is always challenging. Earning MB-910 certification helps Marketing career aspirants to hone various skills that revolve around:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Market segment creation based on target markets<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Setting up subscription lists and subscription centers<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Hone lead generation skills<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" aria-setsize=\"-1\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"auto\">Gain capabilities to work with lead scoring models<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Cultivate skills to identify qualified leads<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Develop a comprehensive understanding of lead generation life cycle<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">Importantly aspirants get to know various marketing Apps like LinkedIn Campaign Manager, Understand Dynamics 365 Customer Voice, and its demo.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">10-15% of the Microsoft Dynamics 365 Exam curriculum covers skills needed by Marketing professionals.<\/span><\/p>\n<h1 id=\"Sales\">What Benefits do Sales Professionals Reap from MB 910 Exams?<\/h1>\n<p><span data-contrast=\"auto\">Aspiring to be a pioneer in the sales stream demands perseverance and patience. Microsoft MB-910 Exams help them to be competent by cultivating skills to:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Understand the complete sales life cycle<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Develop abilities to create and edit leads in Dynamics 365<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Gain an understanding of lead qualification<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" aria-setsize=\"-1\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"auto\">Cultivate the ability to identify opportunities in Dynamics 365 and manage quotes<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Create sales orders in Dynamics 365 etc.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">Aspirants gain knowledge of Sales apps such as LinkedIn Sales Navigator, Dynamics 365 Sales Insights etc. In addition, aspirants learn tools required for forecasting sales.<\/span><\/p>\n<h1 id=\"Customer Service\">What Microsoft Dynamics 365 Fundamentals offer to Customer Service Aspirants?<\/h1>\n<p><span data-contrast=\"auto\">Customer Service is a challenging discipline that demands active listening, empathy, problem-solving, and other interpersonal skills. Dynamics 365 fundamentals help aspirants to:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Cultivate skills of describing cases, queues and entitlements.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Hone abilities of the case and knowledge management.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Understand intricacies of Service-Level Agreements (SLAs).\u00a0\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">In addition, it helps to develop abilities handling Omnichannel Customer Service apps.<\/span><\/p>\n<h1 id=\"Field Service\">What MB 910 Certification has in Store for Field Service Aspirants?<\/h1>\n<p><span data-contrast=\"auto\">Field Service aspirants need abilities that include work order creation and handling life cycle. Dynamics 365 Exam enables aspirants to:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Learn creating Dynamics 365 Field Service work order life cycle.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Develop new use cases.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Hone capabilities for the inspections feature.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"auto\">Convert IoT alerts as work orders for Dynamics 365 Field Service Work with agreements.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">Moreover, cracking MB-910 exams help to cultivate scheduling capabilities, inventory and asset management capabilities, and Project operations capabilities.<\/span><\/p>\n<h1 id=\"Benefits\">Benefits of Earning MB 910 Certification<\/h1>\n<p><span data-contrast=\"auto\">Research says earning Microsoft Dynamics certification enhances the job opportunities by 5X factor. Also, the same report emphasizes that 86% of surveyed hiring managers prefer Microsoft-certified professionals over non-certified candidates. Concisely, hiring managers in many organizations prefer certified professionals as they are confident that certified professionals deliver the goods with surety.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Earning certification builds professional credibility as getting certified garners to respect amongst employers and colleagues as well as endorse your commitment to accomplishing your goals.<\/span><\/p>\n<h1 id=\"About CloudThat\">CloudThat Puts Your Certification Dreams in the Right Track<\/h1>\n<p><span class=\"TextRun BCX0 SCXW191295906\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun BCX0 SCXW191295906\">CloudThat<\/span><span class=\"NormalTextRun BCX0 SCXW191295906\"> a stalwart in the cloud computing training space since 2012 has the distinction of being recognized as the Microsoft Gold Partner. It helps aspirants to get onto the right track through certification training designed as per Microsoft&#8217;s official curriculum and delivered through Microsoft certified trainers. You can prepare dili<\/span><span class=\"NormalTextRun BCX0 SCXW191295906\">gently for <\/span><\/span><a class=\"Hyperlink BCX0 SCXW191295906\" href=\"https:\/\/www.cloudthat.com\/training\/microsoftdynamics\/exam-mb-910-microsoft-dynamics-365-fundamentals-customer-engagement-apps-crm\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined BCX0 SCXW191295906\" lang=\"EN-IN\" xml:lang=\"EN-IN\" data-contrast=\"none\"><span class=\"NormalTextRun BCX0 SCXW191295906\" data-ccp-charstyle=\"Hyperlink\">MB 910 <\/span><span class=\"NormalTextRun BCX0 SCXW191295906\" data-ccp-charstyle=\"Hyperlink\">Microsoft<\/span><span class=\"NormalTextRun BCX0 SCXW191295906\" data-ccp-charstyle=\"Hyperlink\"> dynamics 365 fundamentals exams<\/span><\/span><\/a> <span class=\"TextRun BCX0 SCXW191295906\" lang=\"EN-IN\" xml:lang=\"EN-IN\" data-contrast=\"none\"><span class=\"NormalTextRun BCX0 SCXW191295906\">by availing CloudThat training that puts you on the right track to successfully take up this exam.<\/span><\/span><\/p>\n","protected":false},"author":257,"featured_media":11039,"parent":0,"comment_status":"open","ping_status":"open","template":"","blog_category":[3607],"user_email":"ravichandra@cloudthat.com","published_by":"324","primary-authors":"","secondary-authors":"","acf":[],"_links":{"self":[{"href":"https:\/\/www.cloudthat.com\/resources\/wp-json\/wp\/v2\/blog\/11033"}],"collection":[{"href":"https:\/\/www.cloudthat.com\/resources\/wp-json\/wp\/v2\/blog"}],"about":[{"href":"https:\/\/www.cloudthat.com\/resources\/wp-json\/wp\/v2\/types\/blog"}],"author":[{"embeddable":true,"href":"https:\/\/www.cloudthat.com\/resources\/wp-json\/wp\/v2\/users\/257"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cloudthat.com\/resources\/wp-json\/wp\/v2\/comments?post=11033"}],"version-history":[{"count":2,"href":"https:\/\/www.cloudthat.com\/resources\/wp-json\/wp\/v2\/blog\/11033\/revisions"}],"predecessor-version":[{"id":45892,"href":"https:\/\/www.cloudthat.com\/resources\/wp-json\/wp\/v2\/blog\/11033\/revisions\/45892"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cloudthat.com\/resources\/wp-json\/"}],"wp:attachment":[{"href":"https:\/\/www.cloudthat.com\/resources\/wp-json\/wp\/v2\/media?parent=11033"}],"wp:term":[{"taxonomy":"blog_category","embeddable":true,"href":"https:\/\/www.cloudthat.com\/resources\/wp-json\/wp\/v2\/blog_category?post=11033"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}